kontakt@proreture.pl
FAQ
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How do I search for a product I am interested in?
You can find a product by using the search engine located at the top of the store, just type in the phrase or product code you are interested in. The second way is to search through the menu bar and category navigation.
How to place an order?
To place an order, add the products to the shopping cart, then select the interesting form of payment and delivery method. Fill in the basic address data and confirm the purchase form.
How can I check the status of my order?
The order status is visible in the order history for registered customers. In addition, customers receive automatically generated emails informing them of the statuses: order confirmation, order acceptance, order shipment. The last email also contains information about the waybill number.
What is Amazon's liquidation stock?
Amazon's liquidation stock is unsold products that sellers from around the world send to Amazon's warehouses as part of the Fulfillment by Amazon (FBA) service. After a certain period of time, if the products do not sell, they are considered surplus stock (overstock). The unsold goods go to the liquidators, who distribute them further, usually in the form of wholesale at significantly reduced prices. Products from liquidation stocks cannot be re-sold on Amazon.
Where does the liquidator get the photos and product descriptions from?
Liquidators receive a detailed specification of shipments arriving at their warehouses. Thanks to the Proreture software and the integration with Amazon's API, it is possible, on the basis of ASIN codes, to prepare detailed specifications with illustrative photos and product descriptions in Polish. If you plan on reselling, we can prepare specifications in any language.
What minimum quantity of goods can I buy?
The minimum quantity that can be purchased is one pallet, regardless of the value of the products on it.
What types of liquidation stock are there?
Liquidators can choose the categories and condition of the products they accept. Products can be divided into several categories:
- New (class A): products that are unused, in their original packaging.
- Returned (class B): products that have been returned by customers but may be in good condition.
- Damaged (Class C): products with damage or missing items.
The purchase price depends on the quality of the products - class A will be more expensive than class C.
What is the condition of the goods from this liquidator?
The stock supplied by this liquidator is exclusively class A, i.e. new. There may be minor damage to packaging, signs of storage or dust, but the goods themselves are new.
Registration
How to make a registration in an online store?
To register with the store, click the "Register" section. In the next step you need to provide all the required data. After clicking the "Register Account" button, an e-mail with an activation link will be sent. After clicking on the link, you can make purchases in the store.
Is it necessary to have a login and password to make purchases?
No, it is not necessary to have a login and password.
You can make purchases without registering. In this option, however, it is not possible to check the order history. For subsequent orders, the delivery details must be completed again. Possible promotions for regular customers are also not possible.
What should I do when I forgot my password?
In case you forget your password, click on "I forgot my password" and enter your e-mail address that was used in the registration process. A new password will be sent to the address provided.
Can I make changes or additions to the address information I provided during the registration process?
You can make changes to your address data, just go to the "edit data" section after logging in.